top of page

Privacy Policy

Last updated: 20/09/2026

​

This Privacy Policy describes how Toliving Online (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [link do seu site] (the "Site") or otherwise communicate with us.

​

1. Contact Information

For the purpose of applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is [Nome da sua empresa ou Nome Pessoal/Comercial].

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

​

2. Personal Information We Collect

We collect personal information about you from a variety of sources to provide and improve our services.

Information You Directly Provide to Us

When you interact with our Site, you may provide us with:

  • Contact Details: Name, email address, postal address, phone number.

  • Order Information: Billing address, shipping address, payment confirmation, order details.

  • Account Information: Username, password, security questions (if you create an account).

  • Customer Support: Information you choose to include in your communications with us.

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and interaction:

  • Device Information: Web browser type, IP address, time zone, cookies installed on your device.

  • Usage Data: Pages viewed, products searched for, links clicked, and how you navigate the Site.

 

3. How We Use Your Personal Information

We use your personal data for the following lawful reasons:

  • Fulfillment of Contracts: Processing your orders, payments, shipping, returns, and managing your account.

  • Legitimate Interests: Improving and optimizing our Site, customer service, fraud prevention, and analytics to better understand customer preferences.

  • Consent: Sending marketing communications (you can opt out at any time) or using non-essential cookies.

  • Legal Obligations: Complying with tax laws, regulatory requirements, or lawful requests from authorities.

 

4. Sharing Personal Information

We share your personal information with third-party service providers who assist us in operating our business:

  • E-Commerce & Website Hosting: [Ex: Wix / Shopify / WordPress]

  • Payment Processors: [Ex: Stripe / PayPal] for secure payment handling.

  • Logistics & Delivery Services: Courier services to fulfill and deliver your orders within the UK.

  • Analytics & Marketing: Tools like Google Analytics to understand website traffic (subject to your consent).

We require all third parties to respect the security of your personal data and treat it in accordance with UK law.

 

5. Cookies and Tracking Technologies

We use cookies to power our site, remember your preferences, and analyze site performance.

You can control and manage cookies through your browser settings or our cookie consent banner. Please note that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.

 

6. Your Rights Under UK Data Protection Law

As a resident of the United Kingdom, you have specific rights under the UK GDPR:

  • Right of Access: You can request copies of your personal data.

  • Right to Rectification: You can request that we correct inaccurate or incomplete information.

  • Right to Erasure: You can ask us to delete your personal information in certain circumstances.

  • Right to Restrict Processing: You can ask us to suspend processing your data under certain conditions.

  • Right to Data Portability: You can request the transfer of your personal data to you or a third party.

  • Right to Object: You can object to our processing of your personal data for direct marketing or where we rely on legitimate interests.

To exercise any of these rights, please contact us at [email de contacto].

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the UK data protection authority:

 

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

 

8. Security

We implement appropriate technical and organizational measures to safeguard your personal data. However, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be indicated by the "Last updated" date at the top of this policy.

bottom of page